Terms & Conditions

Effective Date: 01-10-2024

Welcome to Perfume Store Online (www.perfumestore.online). By accessing or using our website, you agree to abide by these Terms and Conditions. Please read them carefully before making any purchases. If you do not agree with these terms, you should refrain from using our website.

1. Introduction

These Terms and Conditions govern your use of our website and any purchases you make through www.perfumestore.online. By continuing to use our services, you acknowledge that you have read, understood, and agree to these terms.

2. Eligibility

To place an order on our website, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information during the registration and purchase process

We reserve the right to refuse service, cancel orders, or terminate accounts if you fail to meet these requirements.

3. Products and Services

Perfume Store Online offers a variety of perfumes, fragrances, and related products. We strive to ensure that the descriptions and images on our website are accurate and up-to-date. However, we do not guarantee that all product descriptions, pricing, or other content is completely accurate, current, or free from error.

a. Product Availability

Products are subject to availability. We reserve the right to change or discontinue any product at any time without notice.

b. Pricing

All prices are in Indian Rupees (INR) and include applicable taxes. We reserve the right to modify prices at any time. If a pricing error occurs, we reserve the right to cancel orders at the incorrect price.

4. Orders and Payments

a. Order Process

When you place an order on www.perfumestore.online, you will receive an order confirmation via email. Please double-check all your shipping and billing details before placing your order.

b. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards
  • UPI
  • Net Banking
  • Mobile Wallets (e.g., Paytm)
  • Cash on Delivery (COD)

Payments are processed securely via trusted payment gateways. Perfume Store Online does not store your payment information. If you encounter any payment-related issues, contact us at perfumestoreonline07@gmail.com.

5. Shipping and Delivery

We offer delivery services across India using reliable courier partners. Our shipping terms are as follows:

  • Processing Time: Orders are processed within, 2-3 business days.
  • Delivery Time: Delivery typically takes, e.g., 3-7 business days, depending on the location.
  • Shipping Charges: Shipping charges are calculated at checkout based on the delivery location. Free shipping is available on orders above ₹1000.

Please ensure that the shipping address provided is accurate, as we are not responsible for failed deliveries due to incorrect information.

6. No Return and No Refund Policy

Due to the nature of our products, Perfume Store Online maintains a strict no return and no refund policy. We do not accept returns or offer refunds once an order has been processed and shipped.

Exceptions:

  • If the product you receive is damaged or defective, you must report the issue within, 24 hours of delivery by contacting us at perfumestoreonline07@gmail.com with your order details and photographic evidence of the damage.
  • In such cases, we will review your claim, and if verified, we may offer a replacement for the damaged or defective item.

7. User Accounts

When creating an account on www.perfumestore.online, you are responsible for maintaining the confidentiality of your login details. Any activities that occur under your account are your responsibility. We will not be liable for unauthorized access to your account.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the intellectual property of Perfume Store Online or its content suppliers. You may not reproduce, modify, or distribute any content from our website without prior written permission.

9. Limitation of Liability

While we strive to provide an uninterrupted and error-free shopping experience, Perfume Store Online does not guarantee that the website will always function flawlessly. We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or our products.

10. Indemnification

You agree to indemnify and hold Perfume Store Online, its affiliates, employees, and partners harmless from any claims or liabilities arising from your violation of these Terms and Conditions or your use of the website.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts located in Surat, India.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Perfume Store Online
Email: perfumestoreonline07@gmail.com
Phone: +916352701750